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العربية
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About Almarai®
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Sustainability
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Teeba

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Established in 2004, Teeba, a subsidiary of Almarai company, is the leading dairy production company in Jordan.

Teeba is dedicated to integrating sustainability into its operations and is actively striving to ensure that sustainability is managed in a coordinated and decentralized manner.

The Quality and Regulatory Department is tasked with coordinating Teeba's sustainability management efforts. In 2023, Teeba made significant progress in its sustainability initiatives. The company implemented various initiatives aimed at reducing its environmental impact, such as increasing the utilization of renewable energy sources and cutting down on water usage. Teeba also focused on minimizing waste generation by introducing an extensive recycling program. Moreover, the company invested in employee training and development to ensure they possess the necessary skills and knowledge to operate sustainably. Teeba collaborated closely with its suppliers to align with the company's sustainability objectives. This commitment to sustainability has positioned Teeba as a leading entity in the Jordanian market and a major contributor to the joint venture, IDJ, within the Almarai Company.

Environmental performance

Over the past years, Teeba has introduced various measures aimed at enhancing the efficiency of water consumption through adjustments to processes and equipment. These efforts have proven effective, resulting in a reduction of annual water withdrawal by 15,984 m3 and overall stationary water usage, while also reducing total waste generated by 2,565 Metrics tons. Furthermore, Teeba has maintained a flawless record of compliance with environmental laws and regulations. These outcomes underscore Teeba's dedication to sustainability and environmental responsibility. Moving forward, Teeba remains committed to further enhancing water efficiency, reducing vehicle fuel consumption, and minimizing waste generation.

Community engagement

Teeba is dedicated to creating a positive impact within the local community and beyond. In 2023, we contributed nearly 550,000 product servings to schools, governmental entities, and various charitable organizations in Jordan, while also providing support to engagement and educational campaigns. We initiated the rollout and execution of the Corporate Social Responsibility (CSR) activity plan created in 2021. This plan marks a significant advancement in formalizing our community investment approach, with identified sectors to focus our efforts on. We are committed to creating a positive impact in the lives of those around us and eagerly anticipate the effects of our CSR initiatives in the years ahead.

Employee development

Teeba prioritizes the investment in its employees' training, growth, and welfare, aiming to cultivate a work environment conducive to their development. In 2023, Teeba offered a number of initiatives to support its staff, including the promotion of ongoing training and career advancement opportunities. A total of 18,627 hours of training were provided with increase of 33% as compared to the previous year and all employees underwent employment development reviews. Moreover, Teeba fostered a strong and positive workplace culture, evident in the absence of discrimination or misconduct incidents throughout the year. Teeba further enhances employee benefits by offering flexible work arrangements and health & wellbeing programs. The company remains committed to continuously investing in its employees, ensuring they are equipped with the necessary skills and resources to thrive in their roles.

Health and safety

Teeba fosters a culture prioritizing health and safety, and in 2023, the company celebrated notable achievements in this regard. With 23 lost-time injuries for employees and no lost time injuries for contractors Teeba's robust health and safety protocols were clearly effective. To instill a sense of responsibility for health and safety, 2,495 hours of training were provided for employees and 144 hours for contractors, ensuring their active involvement in maintaining a safe work environment.

Quality and food safety

Teeba is dedicated to ensuring a safe and healthy environment for both its customers and employees, exemplified by its diligent efforts in attaining the FSSC 22000 Food Safety Certificate. This commitment was underscored during a recent AIB inspection, where Teeba received a commendable evaluation. Teeba has consistently achieved high scores on an international scale through these inspections, which are thorough and encompass various aspects of food safety, including pre-manufacturing prerequisites and best practices. These inspections involve physical examinations of facilities, manufacturing processes, personal hygiene practices, preventative maintenance programs to uphold product safety, as well as cleaning, sanitization, and pest control measures. Furthermore, AIB evaluates internal systems and documentation, establishing itself as a leader in food safety inspection and training. Teeba takes pride in its outstanding performance and remains dedicated to excellence, continuing to provide customers with top-quality products and exceptional service.

Responsible marketing and communications

In 2023, Teeba also implemented measures to ensure their products adhered to the regulations set by the Jordan Food and Drug Administration (JFDA). To enhance product promotion, they initiated specific marketing strategies, including forming cause marketing partnerships, launching influencer campaigns, and collaborating with nutritionists. Additionally, they offered online and digital assistance for both their existing products and the development of new ones. Teeba is dedicated to complying with responsible marketing and communication standards, ensuring consumers receive accurate information regarding the health and nutritional advantages of their products. As a result, Teeba experienced no non-compliance with regulations or voluntary codes in 2023, with all products undergoing evaluation to meet required standards. This commitment to quality and safety showcases Teeba's dedication to offering consumers the utmost care and reliability.

Our sustainability performance

2020 2021 2022 2023
Number of incidents of non-compliance with environmental laws and regulations 0 0 0 0 0 0

Our sustainability performance

2020 2021 2022 2023
Nutrition and wellbeing+

Number of incidents of non-compliance concerning product information and labeling

0

0

0

0

0

0

Number of incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications

0

0

0

0

0

0

Percentage of significant product categories covered by and assessed for compliance with product information and labeling procedures (%)

100

100

100%

100%

100%

100%
Health and safety+
Number of employee lost time injuries 23 15 32 8 4 23
Contractor lost-time injuries 0 0 0 0 0 0
Employee lost-time injury rate (per 1 mln man-hours) 9.48 8.68 12.55  7.7 3.71 7.28
Contractor lost-time injury rate (per 1 mln man-hours) 0 0 0 0 0 0
Hours of employee health and safety training 507 883 318 391 421 2495
Hours of contractor health and safety training 50 100 57 0 231 144
Average hours of health and safety training per employee 0.8 1.1 0.4 0.37 0.35 2.00
Average hours of health and safety training per contractor 1.7 1.7 0.3 0.0 0.53* 3.3
Employee absenteeism rate (%) 1.7 1.7 0.3 1% 1% 1%
Employee talent and diversity +
,
Number of employees 837 798 877 1,065 1,188 1,246
Male employees 816 775 854 1,039 1,160 1,211
Female employees 21 23 23 26 28 35
Full time, male employees 816 775 854 962 1,160 1,211
Full time, female employees 21 23 23 26 28 35
Part time, male employees 0 0 0 0 178 0
Part time, female employees 0 0 0 0 26 0
Senior management employees 22 15 15 16 9 10
Middle management employees 99 14 28 28 32 32
Non-management employees 716 769 834 944 1,147 1,190
New employee hires 14 19 27 252 371 266
New employee hires, age 18-30 9 14 21 188 269 180
64.3% 73.7% 77.8% 74.6% 72.5% 67.7%
New employee hires, age 31-50 5 5 6 64 100 85
35.7% 26.3% 22.2% 25.4% 27.0% 32.0%
New employee hires, age 51+ 0 0 0 0 2 1
0% 0% 0% 0% 1% 0%
New employee hires, male 14 14 26 314 362 251
100% 73.7% 96.3% 124.6% 97.6% 94.4%
New employee hires, female 0 0 1 3 9 15
0% 0% 4% 1% 2% 6%
Voluntary employee turnover 177 9 3 92* 266* 97
21.1% 1.1% 0.3% 8.6%* 22.4%* 7.8%
Voluntary employee turnover, age 18-30 134 3 3 79* 172* 70
75.7% 33.3% 100.0% 85.9%* 64.7%* 72.2%
Voluntary employee turnover, age 31-50 40 5 0 8* 89* 27
22.6% 55.6% 0.0% 8.7%* 33.5%* 27.8%
Voluntary employee turnover, age  51+ 176 1 0 5* 5* 0
99.4% 11.1% 0.0% 5.4%* 1.9%* 0.0%
Voluntary employee turnover, male 176 9 2 84* 259* 92
99.4% 100% 66.7% 91.3%* 97.4%* 94.8%
Voluntary employee turnover, female 1 0 1 2* 7* 5
0.6% 0% 33.3% 2.2%* 2.6%* 5.2%
Female employment rate (%) 2.6% 3.0% 2.7% 2.7% 2.4% 2.9%
Women in senior management 2 1 1 0 2 2
9.1% 6.7% 6.7% 0.0% 22.2% 20.0%
Women in middle management 8 4 7 6 8 5
8.1% 28.6% 25.0% 21.4% 25.0% 15.6%
Women in non-management positions 11 17 15 17 20 28
1.5% 2.2% 1.8% 1.8% 1.7% 2.4%
Board seats occupied by women 0 1 2 2 1 1
0% 12.5% 25.0% 25.0% 12.5% 12.5%
Number of employees with a disability 17 17 15 15 15 15
Number of formal incidents of discrimination reported 0 0 0 0 0 0
Percentage of working time lost due to industrial disputes, strikes and/or lock-outs (%) <1% 0 0 0 0 0
Number of female employees entitled to maternity leave 15 11 15 10 16 11
Number of female employees that took parental leave 2 0 0 0 1* 2
Number of female employees that returned to work in the reporting period after parental leave ended 2 0 0 0 1* 2
Number of female employees that returned to work after parental leave ended that were still employed 12 months after their return to work 2 0 0 0 1 2
Female employee return to work rate of employees that took parental leave (%) 100% N/A 0% 0% 100%*100%
Female employee retention rate of employees that took parental leave (%) 100% N/A 0% 0% 0% 100%
Total hours of training provided 1600 4956 306,325 9,584 12,439 18,627
Average hours of training per employee 1.91 6.21 349.29 9.00 10.47 14.95
Percentage of employees receiving regular performance and career development reviews (%) NIA NIA 100% 100% 100% 100%
Community Investment +

Total CSR spending (SAR)

40,280

53,593

279,635

691,298

827,751

1,095,961

Number of school and university visitors hosted

N/A

438

0

0

726

847

Product donations (Number of servings)

NIA

7,583

NIA

174,405

199,385

548,670

Our sustainability performance

2020 2021 2022 2023
Water management +
Water withdrawal (m3) 164,310 175,272 201,897 372,250 267,540 251,556
Water recycling and reuse (m3) 107,800 120,416 154,171 178,191 159,597 213,131
Percentage of water recycled and/or reused (%) 66% 69% 76% 48% 60% 85%
Total water consumption (m3) 272,110 295,688 356,068 387,070 427,137 464,687
Water discharge (m3) 122,987 135,096 167,594 184,515 170,797 237,285
Manufacturing water intensity (m3/metric ton of finished product) 6 6 6 9 6 5
Packaging innovation+
Percentage of card board coming from recycled materials used as an input material (%) NIA NIA NIA N/A N/A N/A
Plastics removed from packaging (tons) NIA NIA NIA N/A N/A N/A
Paper removed from packaging (tons) NIA NIA NIA N/A N/A N/A
Total packaging removed from the consumer waste stream (tons) NIA NIA NIA N/A N/A N/A
Climate Change +
Direct stationary energy usage (in thousands kWh) 8,527 9,624 9,564 12,331 3,853 11,498
Indirect stationary energy usage (in thousands kWh) 9,439 9,349 10,120 12,985 10,002 13,075
Total stationary energy usage (direct and indirect, in thousands kWh) 17,966 18,972 19,684 25,316 13,855 24,573
Total solar energy usage (in thousand kWh) 0 298 735 167 600 408
Percentage of electricity consumption from solar (%) 0 0 0 1% 4% 2%
Almarai owned refrigerators in stores (in thousands kWh) NIA NIA NIA N/A N/A N/A
Manufacturing energy intensity (kWh/metric ton of finished product) 535 575 486 456 415 413
Total vehicle fuel consumption (thousands of liters) 1,983 215 3,081 950 3,520 6,890
Scope 1 (direct) emissions (metric tons CO2e) 5,744 2,859 6,862 5,949 5,608 20,981
Scope 2 (indirect) emissions (metric tons CO2e) 7,344 7,273 7,874 10,102 11,542 10,172
Scope 3 emissions from Almarai refrigerators in stores (metric tons CO2e) NIA NIA NIA NIA N/A N/A
Total emissions (metric tons CO2e) 13,088 10,132 14,736 16,051 17,150 31,153
Manufacturing emissions intensity (metric tons CO2e/metric ton of finished product) 0.26 0.23 0.23 0.37 0.20 0.20
Emissions from refrigerant leakage and replacement (metric tons CO2e) 20 NIA NIA NIA N/A N/A
Waste Management +
Food waste resold for animal feed (Store returns and operational) (metric tons) 0 0 0 0 0 0
Recycled waste (metric tons) 0 0 0 0 274 285
Total waste generated (metric tons) 4,242 3,508 4,214 250 51,830* 49,265
Waste sent to landfill (metric tons) 4,242 3,508 4,214 250 51,556* 48,980
Percentage of waste sent to landfill (%) 100% 100% 100% 100% 99%* 99%

Our sustainability performance

2020 2021 2022 2023
Quality and food safety +
Percentage of production volume manufactured in sites certified by an independent third party according to internationally recognized food safety management system standard (%) 100% 100% 100% 100% 100% 100%
Number of incidents of non-compliance with regulations and/or voluntary codes concerning the health and safety impacts of products and services 0 0 0 0 0 0
Number of recalls 0 0 0 0 0 0
Percentage of significant product categories covered by and assessed for compliance with product information and labeling procedures (%) 100% 100% 100% 100% 100% 100%
Percentage of products which health and safety impacts are assessed for improvement (%) 100% 100% 100% 100% 100% 100%
Total number of manufacturing plants 1 1 1 1 1 1
Number of Food Safety System Certification (FSSC) 22000 certified plants 0 0 0 1 1* 1
Number of Global Food Safety Initiative (GFSI) certified plants  0 0 0 1 1 1
Percentage of plants that are GFSI certified (%) 0% 0% 0% 100% 100% 100%
Number of food safety and quality assurance employees 2 2 3 5* 3 5
Animal welfare +
Number of cows 2,373 2,841 3,050 3,200 3,596 3,694
Number of chickens processed N/A N/A N/A N/A N/A N/A
Number of incidents of non-compliance with laws regulations, and adherence with voluntary standards related to transportation, handling, and slaughter practices for live terrestrial and aquatic mammals 0 0 0 0 0 0
Percentage of cows in enclosed housing with resting areas (%) 100% 100% 100%* 100%* 100%* 100%
Percentage of chickens in enclosed cage free housing (%) N/A N/A N/A N/A N/A N/A
Ethical Sourcing +
Percentage of locally based suppliers engaged (%) 91% 97% 95% 93% 100% 100%
Percentage of spending on locally based suppliers (%) 57% 88% 86% 90% 90% 82%
Total number of suppliers engaged 349 330 351 700 719 445
Total number of local suppliers engaged 319 320 334 650 719 445
Percentage of purchased volume from suppliers compliant with company's sourcing policy 100% 100% 100% 100% 100% 98%
Percentage of purchased volume which is verified as being in accordance with credible, internationally recognized responsible production standards NIA 40% NIA 100% 25% 90%
New suppliers that were screened using social and/or environmental criteria 0 3 0 3 3 0
Number of negative social and/or environmental impacts  in the supply chain and actions taken NIA NIA NIA 0 3 0
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About
This Report
About Almarai
Management Messages
Sustainability
Management at Almarai
Stakeholder engagement
Alignment and contribution to
national and international
frameworks
Sustainability governance
Defining and prioritizing the issues
that matter the most
Sustainability strategy
Caring for people
Protecting the planet
Producing responsible products
Our
ESG Policies
ESG Policies
Position Statements
Our
subsidiaries
Beyti
Teeba
Performance data
GRI content index
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