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 quality and food safety

Quality and food safety

At Almarai, we are committed to the highest standards of quality and food safety, ensuring that every product we deliver is a testament to our dedication to excellence and the health of our consumers.

Every one of our manufacturing sites in GCC proudly holds a Global Food Safety Initiative (GFSI) certification, affirming our commitment to world-class food safety standards.

Our approach

We are proud to have maintained our score of zero product recalls and zero incidents of non-compliance with our product and food safety standards.

As customer preferences evolve, there is a growing emphasis on the importance of safety and quality in consumer products. Almarai, as a market leader, is well-positioned to meet these evolving needs, due to our commitment to good manufacturing practices and the integration of technological innovations. Recognizing this critical role, we adhere to the highest standards of food safety and quality control at every stage of our production process. From the careful selection of raw materials to the processes of production, packaging and distribution, we ensure that every product meets not only the regulatory requirements, but also the high standards that our customers have come to expect from us. Our proactive approach involves conducting regular monitoring and evaluations—both announced and unannounced—of our systems, practices, material handling requirements and cleanliness in manufacturing, packaging and storage processes. These assessments are essential to maintaining high product quality and ensuring the safety of our offerings. We invest in research and development to innovate and implement new methods that enhance the safety and quality of our products.

Additionally, our team of experts is dedicated to staying stay updated regarding global food safety trends and best practices, ensuring that Almarai leads the way in setting industry benchmarks.

Adherence to Global Standards and Practices

Ensuring the safety of our food is part of our promise to deliver healthy and nutritious food to our customers. Therefore, all our plants operate under Food Safety System Certification (FSSC) 22000, a Global Food Safety Initiative (GFSI) recognized standard that enhances the credibility, reliability and integrity of our products. Moreover, our facilities hold multiple other certifications, including the ISO 9001 Quality Management System, ensuring the continual strength of our quality and food safety performance.

Empowering Our Workforce to Embrace a Food Safety Culture

We increased our safety and quality assurance workforce by 26% compared to last year.

Our workforce is at the frontline of driving food safety culture, where every individual feels responsible in maintaining high level of adherence to our quality and food safety procedures. Therefore, to empower our workforce, we conduct tailored training programs by renowned international experts such as AIB International and Campden BRI (UK). Several other recognition programs are also in place for promoting food safety standards at every level of the organization.

2024 Performance and Initiatives

Zero incidents of non-compliance with regulations and/or voluntary codes concerning the health and safety impacts of products and services.

Zero number of recalls.

100% of significant product categories covered by and assessed for compliance with product information and labeling procedures.

100% of products which are assessed for improvements in health and safety impacts.

Our Highlight Stories

Our Strategic Partnerships to Support Food Security in the Region

Participation in Future Food Forum
Participation in Future Food Forum

Almarai participated in the Future Food Forum 2024, which focused on "Transforming the Food and Beverage Industry Across the GCC." The conference was graced by the presence of Abdullah bin Touq Al Marri, UAE Minister of Economy, highlighting the importance of enhancing food security and sustainability in the region.

Participation in ESPEN Conference on Clinical Nutrition and Metabolism
Participation in ESPEN Conference on Clinical Nutrition and Metabolism

Our participation in the 46th Congress of the European Society for Clinical Nutrition and Metabolism (ESPEN) reflects our strong commitment to advancing therapeutic nutrition. As the first company from Saudi Arabia and the Middle East to take part in this event, we highlighted our cuttingedge therapeutic solutions through our subsidiary the “International Pediatric Nutrition Company (IPNC)”, which is the only facility in Saudi Arabia dedicated to producing therapeutic and clinical nutrition products specifically for children. The event was also attended by a panel of esteemed healthcare professionals from the Kingdom and the UAE, who contributed their expertise and perspectives on the latest developments in clinical nutrition.nomy, highlighting the importance of enhancing food security and sustainability in the region.

Strategic Sponsors of Al-Kharj Dairy and Food Festival
Strategic Sponsors of Al-Kharj Dairy and Food Festival

Almarai was proud to be the strategic sponsor of the 10-day Al-Kharj Dairy and Food Festival, an event organized by the Riyadh Municipality. In addition to supporting the festival, we provided visitors with an engaging virtual reality tour, allowing them to virtually explore our farms, production facilities and gain an understanding of our initiatives in areas such as nutrition and food safety.

Sponsoring Food Safety Week in Sultanate of Oman
Sponsoring Food Safety Week in Sultanate of Oman

We received recognition from the Minister of Health in the Sultanate of Oman for our active participation in the Food Safety Week organized by the Ministry of Agriculture, Fisheries and Water Resources. This honor highlights our commitment to promoting nutritional awareness and ensuring consumer rights to food safety.

Progress on our strategic goals and targets

Goal/Target

Progress

All manufacturing sites will have Global Food Safety Initiative (GFSI) recognized certification by 2025

All high-risk ingredient suppliers will have Global Food Safety Initiative (GFSI) recognized certification by 2025

Every one of our manufacturing sites in GCC proudly holds a Global Food Safety Initiative (GFSI) certification, affirming our commitment to world-class food safety standards.

2024 Performance and Initiatives

Zero incidents of non-compliance with regulations and/or voluntary codes concerning the health and safety impacts of products and services.

Zero number of recalls.

100% of significant product categories covered by and assessed for compliance with product information and labeling procedures.

100% of products which are assessed for improvements in health and safety impacts.

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