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About Almarai®
Management Messages
Sustainability
Management at Almarai®
Stakeholder Engagement
Alignment and Contribution to National
and International Frameworks
Sustainability Governance
Defining and Prioritizing the
Issues that Matter the Most
Sustainability Strategy
Our
ESG Policies
ESG Policies
Position Statements
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Teeba
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Teeba

Teeba, a subsidiary of Almarai, is a leading dairy production company in Jordan committed to delivering high-quality products and promoting sustainability in the industry.

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Teeba is deeply committed to environmental stewardship, embedding sustainability across all facets of its business. With a focus on decentralized yet coordinated management, the Quality and Regulatory Department leads our sustainability initiatives. We launched a range of initiatives aimed at minimizing our environmental footprint, including the increased adoption of renewable energy sources and a reduction in water consumption. We also focused on minimizing waste generation by introducing a recycling program. Recognizing the importance of skilled personnel, we invested in training and development for employees to equip them with the knowledge necessary for sustainable operations. We also fostered close collaborations with our suppliers to ensure alignment with our sustainability goals. This commitment to sustainability has established Teeba as a leading force in the Jordanian market and a key contributor to the joint venture, IDJ, within the Almarai Company.

Environmental performance

Over the past years, Teeba has implemented a range of measures to improve its environmental performance. One of the key achievements was in the area of carbon footprint, with total emissions decreasing to 24,148.06 metric tons of CO2 equivalent. This represents a reduction from the 26,283.95 metric tons we recorded in 2023. This decline is attributed to our targeted initiatives aimed at enhancing energy efficiency and minimizing greenhouse gas emissions throughout our manufacturing processes. In 2024, we also made progress in water conservation, increasing our water recycling and reuse to 216,633 cubic meters, up from 213,131 cubic meters in 2023. This improvement, though modest, is an important step in our ongoing efforts to use water more sustainably. Simultaneously, we made decent progress in waste management, particularly in the area of recycling, with 1,464 metric tons of waste being recycled. This represents a significant increase when compared to the 285 metric tons recycled in 2023. Additionally, we achieved a small reduction in the percentage of waste sent to landfills, from 99% in 2023 to 97% in 2024. Although there is more work to be done, this change indicates a positive trend towards reducing landfill waste and finding alternative waste management solutions.

Community engagement

Teeba is not only a leader in the dairy industry but also a proactive member of the local community. Our commitment extends beyond our business operations to include a range of community engagement initiatives that aim to enrich the lives of those around us. An integral part of our CSR efforts includes hosting numerous school and university visitors at our facilities, providing them with an opportunity to learn about the dairy industry and sustainable practices firsthand. We also continued with our product donation program as part of community outreach initiatives. Building on the momentum from the previous year, we continued the implementation of our Corporate Social Responsibility (CSR) activity plan, which was originally crafted in 2021. This plan represents a significant step forward in formalizing our approach to community investment with identified sectors to focus on. Moving ahead, we will continue to positively influence the lives of those around us and look forward to witnessing the outcomes of our CSR initiatives in the coming years.

Employee development

In 2024, we delivered a total of 18,553 training hours to our employees.

At Teeba, we recognize that the true strength of our company lies in the hands of our employees. With this understanding, we are deeply committed to nurturing their growth and wellbeing, which we see as pivotal to our long-term success and sustainability. To support this vision, we have implemented several initiatives to assist our staff, including ongoing training and career advancement opportunities. This investment in training underscores our belief in the power of education and our role in empowering our employees to reach their full potential. In addition to training, we conducted thorough employment development reviews for 100% of our team members, ensuring that individual career paths are aligned with both personal aspirations and company goals. Beyond professional development, we are dedicated to cultivating a positive workplace environment. We are proud to report that in 2024, our efforts resulted in a year free from any incidents of discrimination or misconduct like previous years. Additionally, understanding the importance of work-life balance, we have also introduced flexible work arrangements, allowing our employees to tailor their work schedules to better fit their personal lives. Complementing this flexibility, we have rolled out health and wellness programs, providing our staff with the resources to maintain their health and wellbeing.

Health and safety

Teeba has implemented key performance indicators (KPIs) to diligently monitor and enhance the safety of our workforce and the communities we serve. These KPIs includes number of lost time injuries and lost-time injury rate for both employees and contractors. These indicators serve as a warning system, allowing for timely interventions in line with our Health & Safety commitments. In 2024, the number of lost time injuries among employees was recorded at 25, showing a slight increase from the 23 reported in 2023. However, we maintained our record of zero lost-time injuries for contractors. To reduce the incidence of Lost Time Injuries (LTIs), we intensified our focus on employee training programs. These programs are designed to equip our workforce with the knowledge and skills necessary to identify, mitigate, and respond to potential safety hazards. Our dedication to enhancing workplace safety is evident in the substantial increase in training hours, from 2,495 hours in 2023 to 5,525 hours in 2024, and in the average training hours per employee, which more than doubled from 2 hours in 2023 to 4.35 hours in 2024. Moreover, despite having achieved a record of zero LTIs among contractors, we continue to offer them relevant trainings. This ensures that our contractors are also well-versed in our safety protocols and contribute to maintaining a secure work environment across all operations.

Quality and food safety

Teeba is committed to providing safe and healthy products for all its customers, in line with its commitment as part of its commitment to maintain the FSSC 22000 Food Safety Certificate. This steadfast commitment to food safety and quality was recently validated during an AIB inspection, in which we received excellent evaluation for our efforts. We have consistently achieved high scores on an international level through these comprehensive inspections, which are designed to scrutinize a wide array of food safety parameters. These include evaluating pre-manufacturing conditions, adherence to industry best practices, and overall readiness to produce safe food products. Inspectors also assessed the effectiveness of personal hygiene protocols, preventative maintenance programs, and measures in place for cleaning, sanitization, and pest control. Moreover, the AIB inspection also included review of our internal systems and documentation practices, ensuring that every aspect of the operation meets the highest standards of food safety.

Responsible marketing and communications

Zero instances of non-compliance with regulations or voluntary codes concerning marketing communications in 2024.

In 2024, Teeba took significant steps to ensure that its products complied with the regulations set by the Jordan Food and Drug Administration (JFDA). To enhance product promotion, we launched targeted marketing strategies, including cause marketing partnerships, influencer campaigns, and collaborations with nutritionists. We also enhanced online and digital support for both existing products and the development of new offerings. Committed to responsible marketing and communication standards, we ensured that consumers received accurate information about the health and nutritional benefits of our products. Consequently, we reported no instances of non-compliance with regulations or voluntary codes in 2024, as all products were thoroughly evaluated to meet the required standards. This commitment to quality and safety underscores our dedication to providing consumers with exceptional care and reliability.

Our Sustainability Performance

2021 2022 2023 2024
Number of incidents of non-compliance concerning product information and labeling 0 0 0 0
Number of incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications 0 0 0 0
Percentage of significant product categories covered by and assessed for compliance with product information and labeling procedures (%) 100% 100% 100% 100%

Our Sustainability Performance

2021 2022 2023 2024
Number of incidents of non-compliance with environmental laws and regulations 0 0 0 0 0 0

*Figures are restated in 2024, following the improvements to the data collection systems and analysis

Our Sustainability Performance

2021 2022 2023 2024
Nutrition and wellbeing+

Number of incidents of non-compliance concerning product information and labeling

0

0

0

0

0

Number of incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications

0

0

0

0

0

0

Percentage of significant product categories covered by and assessed for compliance with product information and labeling procedures (%)

100

100

100%

100%

100%

100%
Health and safety+
Number of employee lost time injuries 23 15 8 4 23 25
Contractor lost-time injuries 0 0 0 0 0 0
Employee lost-time injury rate (per 1 mln man-hours) 9.48 8.68  7.7 3.71 7.28 9.24
Contractor lost-time injury rate (per 1 mln man-hours) 0 0 0 0 0 0
Hours of employee health and safety training 507 883 391 421 2495 5525
Hours of contractor health and safety training 50 100 0 231 144 90
Average hours of health and safety training per employee 0.8 1.1 0.37 0.35 2.00 4.35
Average hours of health and safety training per contractor 1.7 1.7 0.0 0.53* 3.3 1.8
Employee absenteeism rate (%) 1.7 1.7 1% 1% 1% 1%
Employee talent and diversity +
Number of employees 837 798 1,065 1,188 1,246 1270
Male employees 816 775 1,039 1,160 1,211 1230
Female employees 21 23 26 28 35 40
Full time, male employees 816 775 962 1,160 1,211 1212
Full time, female employees 21 23 26 28 35 40
Part time, male employees 0 0 0 178 0 0
Part time, female employees 0 0 0 26 0 0
Senior management employees 22 15 16 9 10 10
Middle management employees 99 14 28 32 32 31
Non-management employees 716 769 944 1,147 1,190 1216
New employee hires 14 19 252 371 266 219
New employee hires, age 18-30 9 14 188 269 180 145
64.3% 73.7% 74.6% 72.5% 67.7% 66.2%
New employee hires, age 31-50 5 5 64 100 85 74
35.7% 26.3% 25.4% 27.0% 32.0% 33.8%
New employee hires, age 51+ 0 0 0 2 1 0
0% 0% 0% 1% 0% 0%
New employee hires, male 14 14 314 362 251 207
100% 73.7% 124.6% 97.6% 94.4% 94.5%
New employee hires, female 0 0 3 9 15 12
0% 1% 2% 6% 5%
Voluntary employee turnover 177 9 92* 266* 97 187
21.1% 1.1% 8.6%* 22.4%* 7.8% 14.7%
Voluntary employee turnover, age 18-30 134 3 79* 172* 70 110
75.7% 33.3% 85.9%* 64.7%* 72.2% 58.8%
Voluntary employee turnover, age 31-50 40 5 8* 89* 27 75
22.6% 55.6% 8.7%* 33.5%* 27.8% 40.1%
Voluntary employee turnover, age  51+ 176 1 5* 5* 0 2
99.4% 11.1% 5.4%* 1.9%* 0.0% 1.1%
Voluntary employee turnover, male 176 9 84* 259* 92 179
99.4% 100% 91.3%* 97.4%* 94.8% 95.7%
Voluntary employee turnover, female 1 0 2* 7* 5 8
0.6% 0% 2.2%* 2.6%* 5.2% 4.3%
Female employment rate (%) 2.6% 2.7% 2.4% 2.9% 3.3%
Women in senior management 2 1 0 2 2 2
9.1% 6.7% 0.0% 22.2% 20.0% 20.0%
Women in middle management 8 4 6 8 5 6
8.1% 28.6% 21.4% 25.0% 15.6% 19.4%
Women in non-management positions 11 17 17 20 28 32
1.5% 2.2% 1.8% 1.7% 2.4% 2.6%
Board seats occupied by women 0 1 2 1 1 0
0% 12.5% 25.0% 12.5% 12.5% 0.0%
Number of employees with a disability 17 17 15 15 15 14
Number of formal incidents of discrimination reported 0 0 0 0 0 0
Percentage of working time lost due to industrial disputes, strikes and/or lock-outs (%) <1% 0 0 0 0 0
Number of female employees entitled to maternity leave 15 11 10 16 11 13
Number of female employees that took parental leave 2 0 0 1* 2 1
Number of female employees that returned to work in the reporting period after parental leave ended 2 0 0 1* 2 1
Number of female employees that returned to work after parental leave ended that were still employed 12 months after their return to work 2 0 0 1 2 1
Female employee return to work rate of employees that took parental leave (%) 100% N/A 0% 100%* 100% 100%
Female employee retention rate of employees that took parental leave (%) 100% N/A 0% 0% 100% 100%
Total hours of training provided 1600 4956 9,584 12,439 18,627 18553
Average hours of training per employee 1.91 6.21 9.00 10.47 14.95 14.61
Percentage of employees receiving regular performance and career development reviews (%) N/A N/A 100% 100% 100% 100%
Community Investment +

Total CSR spending (SAR)

40,280

279,635

691,298

827,751

650,000

Number of school and university visitors hosted

N/A

438

0

726

847

593

Product donations (Number of servings)

N/A

7,583

174,405

199,385

548,670

129,623

*Figures are restated in 2024, following the improvements to the data collection systems and analysis

Our Sustainability Performance

2021 2022 2023 2024
Water management +
Water withdrawal (m3) 164,310 175,272 372,250 267,540 251,556 278,455
Water recycling and reuse (m3) 107,800 120,416 178,191 159,597 213,131 216,633
Percentage of water recycled and/or reused (%) 66% 69% 48% 60% 85% 78%
Total water consumption (m3) 272,110 295,688 387,070 427,137 464,687 495,088
Water discharge (m3) 122,987 135,096 184,515 170,797 237,285 242,401
Manufacturing water intensity (m3/metric ton of finished product) 6 6 9 6 5 5
Packaging innovation+
Percentage of card board coming from recycled materials used as an input material (%) N/A N/A N/A N/A N/A N/A
Plastics removed from packaging (tons) N/A N/A N/A N/A N/A N/A
Paper removed from packaging (tons) N/A N/A N/A N/A N/A N/A
Total packaging removed from the consumer waste stream (tons) N/A N/A N/A N/A N/A N/A
Climate Change +
Direct stationary energy usage (in thousands kWh) 8,527 9,624 12,331 3,853 11,498 12,358
Indirect stationary energy usage (in thousands kWh) 9,439 9,349 12,985 10,002 13,075 14,342
Total stationary energy usage (direct and indirect, in thousands kWh) 17,966 25,316 13,855 24,573 26,700
Total solar energy usage (in thousand kWh) 0 298 167 600 408 567
Percentage of electricity consumption from solar (%) 0 0 1% 4% 2% 2%
Almarai owned refrigerators in stores (in thousands kWh) N/A N/A N/A N/A N/A N/A
Manufacturing energy intensity (kWh/metric ton of finished product) 535 575 456 415 413 371
Total vehicle fuel consumption (thousands of liters) 1,983 215 950 3,520 6,890 5,963
Scope 1 (direct) emissions (metric tons CO2e) 5,744 2,859 5,949 5,608 20,981 18,845
Scope 2 (indirect) emissions (metric tons CO2e) 7,344 10,102 11,542 10,172* 5,303
Scope 3 emissions from Almarai refrigerators in stores (metric tons CO2e) N/A N/A N/A N/A N/A N/A
Total emissions (metric tons CO2e) 13,088 10,132 16,051 17,150 31,153* 24,148
Manufacturing emissions intensity (metric tons CO2e/metric ton of finished product) 0.26 0.23 0.37 0.20 0.20* 0.13
Emissions from refrigerant leakage and replacement (metric tons CO2e) 20 N/A N/A N/A N/A N/A
Waste Management +
Food waste resold for animal feed (Store returns and operational) (metric tons) 0 0 0 0 0 0
Recycled waste (metric tons) 0 0 0 274 285 1,464
Total waste generated (metric tons) 4,242 3,508 250 51,830* 49,265 57,998
Waste sent to landfill (metric tons) 4,242 3,508 250 51,556* 48,980 56,533
Percentage of waste sent to landfill (%) 100% 100% 100% 99%* 99% 97%

*Figures are restated in 2024, following the improvements to the data collection systems and analysis

Our Sustainability Performance

2021 2022 2023 2024
Quality and food safety +
Percentage of production volume manufactured in sites certified by an independent third party according to internationally recognized food safety management system standard (%) 100% 100% 100% 100% 100% 100%
Number of incidents of non-compliance with regulations and/or voluntary codes concerning the health and safety impacts of products and services 0 0 0 0 0 0
Number of recalls 0 0 0 0 0 0
Percentage of significant product categories covered by and assessed for compliance with product information and labeling procedures (%) 100% 100% 100% 100% 100% 100%
Percentage of products which health and safety impacts are assessed for improvement (%) 100% 100% 100% 100% 100% 100%
Total number of manufacturing plants 1 1 1 1 1
Number of Food Safety System Certification (FSSC) 22000 certified plants 0 1 1* 1 1
Number of Global Food Safety Initiative (GFSI) certified plants  0 0 1 1 1 1
Percentage of plants that are GFSI certified (%) 0% 0% 100% 100% 100% 100%
Number of food safety and quality assurance employees 2 2 5* 3 5 5
Animal welfare +
Number of cows 2,373 2,841 3,200 3,596 3,694 4,727
Number of chickens processed N/A N/A N/A N/A N/A N/A
Number of incidents of non-compliance with laws regulations, and adherence with voluntary standards related to transportation, handling, and slaughter practices for live terrestrial and aquatic mammals 0 0 0 0 0 0
Percentage of cows in enclosed housing with resting areas (%) 100% 100% 100%* 100%* 100% 100%
Percentage of chickens in enclosed cage free housing (%) N/A N/A N/A N/A N/A N/A
Ethical Sourcing +
Percentage of locally based suppliers engaged (%) 91% 93% 100% 100% 93%
Percentage of spending on locally based suppliers (%) 57% 88% 90% 90% 82% 80%
Total number of suppliers engaged 349 330 700 719 445 512
Total number of local suppliers engaged 319 320 650 719 445 475
Percentage of purchased volume from suppliers compliant with company's sourcing policy 100% 100% 100% 100% 98% 80%
Percentage of purchased volume which is verified as being in accordance with credible, internationally recognized responsible production standards N/A 40% 100% 25% 90% 80%
New suppliers that were screened using social and/or environmental criteria 0 3 3 0 0
Number of negative social and/or environmental impacts  in the supply chain and actions taken N/A 0 3 0 0

*Figures are restated in 2024, following the improvements to the data collection systems and analysis

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This Report
About Almarai
Management Messages
Sustainability
Management at Almarai
Stakeholder Engagement
Alignment and Contribution to
National and International
Frameworks
Sustainability Governance
Defining and Prioritizing the Issues
that Matter the Most
Sustainability Strategy
Caring for People
Protecting the Planet
Producing Responsible Products
Our
ESG Policies
ESG Policies
Position Statements
Our
subsidiaries
Beyti
Teeba
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